Food Importing Service for eCommerce

eCommerce sellers in the United States often face challenges in meeting FDA, USDA and other requirements at the border. In many circumstances a U.S.-based importer of record or FSVP importer is needed to clear food products and get them to eCommerce fulfillment centers. We offer a solution with our food importing service.

We act as:

Importer of Record

USFI Sales serves as the importer of record for eCommerce food products and is responsible for clearing the shipments through customs and ensuring that duties, taxes and fees are paid.

FSVP Importer

USFI Sales serves as the Foreign Supplier Verification Program (FSVP) importer/FSVP agent for eCommerce shipments and is responsible for all compliance requirements of the FSVP Rule.

Customs Clearance

We clear eCommerce shipments through customs and deal with related matters including:

• Filing Importer Security Filing (ISF)
• FDA Prior Notice
• Filing the Customs entry and release
• Resolving holds and exams conducted by CBP, FDA, USDA and APHIS

Order Processing

• We receive and process orders from eCommerce retailers
• We issue sales orders to eCommerce retailers
• We issue purchase orders to foreign sellers
• We maintain EDI systems required of eCommerce retailers
• We track U.S. inventory
• eCommerce sellers may access purchase orders through our portal

Customer Services

• We provide updates on delivery status to eCommerce retailers
• We assist in making delivery appointments
• We answer compliance and other questions of eCommerce retailers


• We invoice eCommerce retailers
• We analyze and document deductions from eCommerce retailers
• We remit payment to foreign sellers in USD or foreign currency

Logistics Support

• Resolving terminal/facility holds
• Arranging drayage
• Issuing delivery orders
• Confirming delivery to destinations